If the object is damaged, you can refuse to sign the online shopping wardrobe and ask for a quality inspection report.
The Measures for the Administration of Online Transactions promulgated by the State Administration for Industry and Commerce will be implemented on March 15, 2014. The method clearly stipulates that consumers have the right to return within seven days from the date of receipt of the goods, and there is no need to explain the reasons. Prior to this, if consumers had problems with online shopping, a consumer association reminded that if the package was found to have been damaged, it could refuse to sign. In addition, when purchasing items online, you can't just look at the favorable rate, and you can ask the seller for a product quality test report.
Objects can be refused to sign
A few days ago, Ms. Li bought the wardrobe on the Internet. After arriving at home, she found that there were packaging damage and quality problems. The seller shirked responsibility and said that the packaging should be damaged by the logistics company and should not be the buyer. And, to ensure that the price of one point, the quality of the wardrobe that Ms. Li bought is absolutely no problem, so she is not willing to return. At the same time, the merchant threatened that even if he agreed to return the goods, the wardrobe was returned on the way, because of the logistics, the damage was suffered, and all responsibility was borne by Ms. Li. In this regard, Ms. Li also seems very helpless, because not only the logistics delivery will be risky, the amount of transportation costs will be very large.
In this regard, Ms. Li can only choose to be silent. The Consumers Association of Hebei Province issued a consumer warning to remind consumers that when collecting online shopping furniture sent by logistics companies, consumers may refuse to sign if they find that the packaging is damaged. In addition, when purchasing large items online, you should choose a reputable shopping platform and keep relevant credentials such as chat history.
More popular online stores may not be good
At present, there are more and more malls selling wardrobes online, and after the photos are passed through PS, serious color differences may occur, causing consumers to be fooled. On the other hand, there are also a series of false phenomena such as selling guys, impersonating, and shoddy products. According to relevant data, the incident of buying fake complaints online is constantly rising.
At the same time, the Consumers Association of Hebei Province reminds consumers to go to the regular company website (page) when purchasing furniture such as wardrobes. It is necessary to consider the credibility of these stores. The praise is not necessarily the superior product quality and good seller service. If the prices of different styles of different styles of furniture vary greatly, it is necessary to know in depth whether there is a difference in the material, or whether the product has been cosmetically repaired. Before purchasing, ask the seller for a product quality test report.
In addition, the quality, delivery, installation, after-sales service and other details of the product must be agreed with the merchant and confirmed, and keep the chat record and other credentials.
Guangzhou Boxuanya Cosmetics Co., Ltd. , https://www.bxycosmetic.com