The public ordered the furniture to be overdue and the delivery was over. The store was gone.
Look at a set of solid wood sofa worth 5,500 yuan, pay a 3,000 yuan deposit and then make a custom, agreed to ship after 40 days. However, Mr. Cao, who had not received the sofa for two months, was stupid when he went to the store to ask questions. The furniture brand he bought had disappeared, and another furniture brand had already entered.
Pay 3,000 yuan deposit
Overdue received furniture
On September 18th, Mr. Cao of Xianyang took a friend to the original International Home Expo Center in Shuyang County, and saw a set of solid wood sofas worth 5,500 yuan in the "Fairy Tale Forest" store, and passed the WeChat red envelope and WeChat. The transfer paid the deposit of 3,000 yuan to the store, and it will not be shipped until October 28. After about one and a half months, the sofa was not delivered as scheduled.
On November 9th and 10th, Mr. Cao asked WeChat for two consecutive days. The other party replied that the paint was delayed for a few days. "It is estimated that it will be good, it will be five or six days!" Until November 19, it still has not Mr. Cao, who received the goods, called the person in charge of the store to contact him, but no one answered. The next day, the store only called back and said that there was something in the home.
"He said that he had not sent it earlier than me, and he has been urging him." Mr. Cao said angrily that after November 22, the other party's phone would no longer be able to get through. However, on November 25th, the store owner replied to Mr. Cao via WeChat. "The goods are ready, and they will be sent in three or four days."
What surprised Mr. Cao was that on the 27th, when he passed by, he found that the "fairy forest" had disappeared, and another brand of furniture had already entered. Call the person in charge of the "Fairy Forest" store and shut down the other party.
After consulting with the mall
The customer transports the sofa back
“A manager said that they knew that there have been several people who have already arrived.†Mr. Cao said that the unified treatment method of the shopping malls is that the merchants place orders regardless of them, and the shopping mall is only responsible for the unified receipts at the checkout counter. For this statement, Mr. Cao cannot be recognized. It is understood that the venue is mandatory and the merchants have also reported the police.
Yesterday, a related person in charge of the operation of the home center introduced that since the merchants owed the rent and borrowing of the shopping malls, the mall had forcibly recovered the venue at the end of October and used the remaining goods for debt repayment. However, before the venue was closed, they had made a return visit to all the customers on the ticket, and there was no ticket for Mr. Cao in the stub left in the mall, so there was no way to inform them. The bills taken by Mr. Cao are not unified bills in the shopping malls. The shopping malls cannot accept them and can only help coordinate.
The person in charge said that the mall has a unified collection of fees, and found that merchants will be punished for collecting money. Since they can't contact the merchants, the malls are also recovered through legal channels, and customers can also report to the public security organs. In addition to Mr. Cao, there are three other customers who have similar problems and have reported to the public security organs.
After coordination at noon yesterday, Mr. Cao selected the sofa that he had previously seen in the “Fairy Forest†furniture that was taken back by the mall, and paid the final payment of 2,500 yuan.
Subsequently, the reporter of the Huashang Daily learned from the Gaozhuang police station of the Public Security Bureau of Shuyang County that there was indeed a boss who claimed to be a "fairy forest", saying that tens of thousands of pieces of furniture were stolen. After the police arrived at the scene, they asked about the rent that the store owed after asking the mall. Subsequently, they informed the informant that they were economic disputes and could go to court to resolve the case.
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