Self-service cash register becomes the "standard" of supermarkets, Suguo promotes the intelligentization of stores

Recently, in China Resources Suguo Guanghua Road Shopping Plaza, the store has added 6 self-service cash registers. Customers can log in to the member account by themselves, scan the barcode of the product, select the online payment method, complete the shopping, and the entire operation process does not exceed two minutes. At the supermarket site, many customers contacted the self-service cash register for the first time and scanned and paid the bill under the guidance of supermarket staff. They felt very fresh. There are also some seniors who actively asked staff to demonstrate the self-service shopping process and said, "The operation is simpler and more convenient, so you don't have to queue up in the future." During the peak shopping period of 4-6 pm, there were no empty seats in the six self-service cash registers, and customer acceptance was high. The relevant person in charge of the store said, "After the introduction of the self-service cash register, not only the young people are operating more, the elderly and children are willing to use it, which is fun and convenient, which greatly eases the pressure of cash register at the front desk."

It is understood that on January 18, 2017, Sugu Olympic Sports Lushan Road Shopping Plaza as the first pilot store launched a self-service cash register. After the self-service cash register was launched, the checkout diversion effect was obvious and the customer complaint rate decreased. As of the end of 2017, a total of 68 self-service cash register devices were launched in 14 stores. Through the promotion pilot in 2017, the system has been continuously improved. Since 2018, Su Guo has increased the introduction of self-service equipment. As of the end of May this year, the self-service cash register has been promoted to 40 stores, and the number of self-service cash register equipment in use has increased to 209. station. It is expected that 64 stores will be launched in the second half of the year, and the total number of self-service cash register equipment is expected to be 278. The popularity of self-service cash register in supermarkets will become the norm.

In addition, some stores are carrying out the pilot promotion of the smart cat shopping cart of Yimao, and have set up a self-checkout fast channel for Mars Rabbit, trying to optimize the shopping experience and innovate more efficient retail methods.

Self-service cash register becomes the "standard" of supermarkets, manufacturers promote the process of smart stores

The future of new retail is coming, online dividends are declining, and the value of physical stores is returning. The Internet will enter the second half of intensive farming. The integration of online and offline has become an important symbol of new retail and an important development trend of smart stores.