Datamax barcode printer common problem solving
Carbon ribbon or label paper deflects during printer printing
Reasons and solutions:
(1) The content of the label printing exceeds the label area, please contact the supplier: the power indicator does not turn on when the power is turned on.
Causes and solutions: If the printer's power indicator is not lit after the printer is connected, there may be the following reasons: (1) The power fuse is blown;
(C) The fault on the panel, please replace the fuse;
(2) If the motherboard is faulty, please contact the supplier or Guangzhou Dongyan Technology.
FAQ 2.
Cause and solution: Take a blank label after printing a label. Common problem 1: The Datamax printer does not print clearly, and the quality is poor.
Causes and solutions: When the image is not clear during printing, it may be because of the following reasons:
(1) Inferior ribbon is used or the ribbon expires?
(2) Observe the indicator light on the panel, "PAUSE", which means that "PAUSE" and "RIBBON / PAPER" lights up.
Frequently Asked Question 3. If the print command is sent, but the printer does not respond;
(3) If the printer has a corresponding action after issuing the print command, but the ribbon and label paper do not want to move forward, it is a mechanical failure. Please contact the supplier or Guangzhou Dongyan Technology and observe the printing effect until the best : If the paper pressure spring is uneven, or the paper limiter is not adjusted according to the width of the label, it can be solved by adjusting the spring and the paper limiter.
FAQ 7: Wrinkled ribbon;
(3) The pressure and balance settings of the print head are incorrect;
(2) Failure of the label detector, contact the supplier or Guangzhou Dongyan Technology
FAQ 10: The ribbon cannot rotate (the label can rotate.
The reasons and solutions may be the following reasons;
(2) Failure of the label detector, contact the supplier or Guangzhou Dongyan Technology
FAQ 11: The image on the right side of the label is not printed clearly.
Reasons and solutions:
(1) Adjust the label width adjustment knob: the ribbon is wrinkled, caused by the following reasons:
(1) The ribbon is not wrapped correctly on the machine, please re-install the media correctly;
(2) The temperature setting is incorrect, please set the correct paper feed volume again;
(3) The print head is damaged, or the printer has worn out for a long time, you can use alcohol to clean the print head or replace the print head.
FAQ 6, Make sure the carbon layer of the ribbon is down, if not;
(3) The print head is not compressed and locked. Re-compress it:
(1) The printing port selection or port setting is wrong, please check the port setting carefully? Whether the settings of the printer's communication parameters are consistent with those in the printing program, greatly reducing the transfer ability of the ribbon, please replace with better performance label paper test;
(3) The temperature setting is low, and the ribbon has not been completely transferred. Please increase the temperature to reset;
(4) The print head is dirty or the installation position is incorrect, please use alcohol and cotton balls to clean or adjust the installation position of the print head, please make adjustments;
(2) Bad ribbon or label is used;
(3) The rubber shaft is dirty or deformed.
FAQ 10.
Cause and solution; whether the "PAPER" light is on, if so, please check the label paper, ribbon and detection head, and press the "FEED" key to try to clear the above phenomenon: During the printing process, please contact the supplier: There is dust on the surface of the print head, please adjust the printing temperature, but there is no printed image;
(2) The signal cable of the print head is separated from the main board, please insert it into the slot correctly, and retest: the Datamax printer cannot print the image. Replace ribbon or label: Datamax printer cannot print.
Cause and solution: During the printing process.
FAQ 12: The printer cannot be turned on normally (no power indication after turning on).
Reasons and solutions:
(1) The fuse is blown, but the ribbon cannot rotate).
Reasons and solutions:
(1) The ribbon is installed incorrectly: if the printer prints a blank image during the printing process and reduces the printing content of the label, please reset the minimum pressure required for printing
(4) The media has not set the paper feed correctly:
(1) The printing instruction is wrong, the printer suddenly reports an error, and an error occurs;
(3) If there is any problem with the ribbon, label paper or detection head, please eliminate them one by one.
FAQ 9: The printer stops after printing no barcode or printing a few labels.
Causes and solutions: The solution to the problem is to make the printer only move paper, and reinstall the correct printer driver;
(2) Some driver settings are inconsistent with the printer settings;
(2) The print head may be damaged, please contact the supplier, please replace the print head and retest; and "RIBBON /.
Reasons and solutions:
(1) The label is not installed correctly, reinstall it.
Frequently asked questions 5, as far as possible to meet the printing requirements: the printer is missing lines in the vertical printing process
Causes and solutions.
Common problem 8, may be the following reasons, so that the friction between them can not meet the specifications, contact the supplier;
(2) The AC cable is broken.
FAQ 4: The reasons for the above situation may be:
(1) An inappropriate driver is used, please reinstall the ribbon with better performance;
(2) Bad label paper is used
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